FAQ: frequently asked questions

The teaching staff at Academia Puerta Real are university graduates, native speakers or with an accredited C2 degree in Spanish and have extensive experience as teachers of Spanish as a foreign language.

From A1 to C1 (common European framework of reference for language levels). To find out more about what your level is in Spanish, we recommend that you do the “level test”.

Students must be at least 14 years old to enroll in our center.

Although we recommend that you perform the “level test” before signing up, at the beginning of each course the teacher will check if your level is suitable for the course in which you have enrolled.

However, whether the classes are too easy or difficult for you, you can ask your teacher to change groups.

When finished your course at Puerta Real Academy you will receive a Certificate of Achievement. In addition, you can choose to take the SIELE GLOBAL exam at our center or take one of our DELE Preparation courses to take it at one of the official exam centers and certify your level of Spanish.

Go to SIELE Services for more information.

Learn about DELE Preparation courses.

Once the course is finished, you will have access to the platform during the two weeks following the end of the course.

No, our Spanish courses for foreigners do not have additional registration fees.

By enrolling in one of our courses, you will pay a reservation; but this will be deducted from the final price of the course.

10 days before the start of the course, we will contact you via email to inform you of the schedule of your group in the shift previously chosen by you at the time of enrolment.

Yes, but it is essential that to extend your stay you start with the procedures 60 days before your STUDENT VISA expires. For this, you can count on the legal advice of Rocío Valero, our lawyer specializing in immigration, whose services are included in the courses that so indicate.

Academia Puerta Real collaborates with high-quality student residences and professional real estate agencies.

If requested, all the information related to the accommodation will be provided and, if necessary, the contract will be managed with it to issue the corresponding accommodation certificate, if necessary.

Depending on your choice, most of the accommodations offered by the real estate agencies or residences with which we work offer locations close to the location of our center.

Academia Puerta Real is located in the center of Granada, in a situation very well connected by public transport.

Yes, we are in contact with residences that offer shared rooms, as well as the possibility for the real estate offer to rent an apartment. Ideally, in this case, you tell us as soon as possible.

Yes, as long as we can offer you other options.

No, our procedures related to accommodation are solely and exclusively for our students.

No, smoking is not allowed in the rooms or common areas. It is allowed to do it on the balconies / terraces.

Due to the high demand for Spanish courses, the ideal is to enroll at least one month in advance, as long as you do not need a STUDENT VISA in this case, the ideal is to do so three months before.

Yes, Academia Puerta Real will issue the following documentation so that the student can manage its processing:

• Letter of Invitation
• Tuition
• Curriculum
• Payment letter
• acceptance letter
• If necessary: ​​Certificate of accommodation and/or Certificate of delay.

To do this, students must provide a copy of their current passport.

In addition, in the courses that so indicate, legal advice to obtain the STUDENT VISA is included in the price.

Those students who, despite complying with the documentation and other necessary requirements to obtain the student VISA, have been denied it, may request a refund by sending a copy of the letter of refusal.

The amount of the refund will be subtracted from the days that have elapsed since the beginning of the course, period in which the student will be able to receive their classes online.

• No refunds will be granted to students who do not present the official rejection letter from the embassy or consulate.
• When a refund is granted, bank charges related to transfers, exchange fees and express mail charges will be deducted from the refundable total due.

For more information access the “Cancellation and refunds policy” of each course.